Privacy Policy
Effective Date: October 7, 2026
DRIVERS NET LLC (“Drivers Net,” “we,” or “us”) operates the DriversNet hiring and driver scheduling platform at hiring.driversnet.io and the DriversNet driver mobile app (together, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Service.
1. Information We Collect
a. Information you provide directly
- Account credentials (email address, password)
- Candidate information submitted during the hiring process (name, contact details, employment history, uploaded documents such as driver’s license, medical certificate, and insurance documents)
- Driver scheduling information, including your name, mobile phone number, the jobs and shifts you are assigned to, the shifts you accept, decline, call off, swap or ask off, and the reasons you give
- A record of when and how you consented to receive text messages and calls
- Communications you send to us, including replies to our texts and calls
b. Location (driver app)
The driver app collects your precise location only while you are working a shift: from the moment you tap “I’m en route” until you clock out (or the app clocks you out). Collection continues while the app is in the background or your phone is locked; on Android a notification shows whenever it is running. We do not collect your location at any other time. We use it to:
- Share your trip and estimated arrival time with the managers of your job on the way to a shift, and record when you arrive
- Record the route you drive during a shift, to calculate mileage pay
- At jobs with a work area (valet, for example), clock you out after you have been outside the area for a set time
- Remind you to clock out if you are still recording after your shift ends
- Answer pay and attendance questions
Location access is optional. Without it you can still see and accept shifts, but trip sharing and mileage recording will not work.
c. Camera (driver app)
During a hub bag check, the app uses your camera to take a picture of the printed tag on each bag. The tag number is read on your phone and the picture is deleted right away; pictures are never uploaded or stored. Only the tag numbers you check off are sent to us.
d. Information collected automatically
- A push notification token for your device, so we can send you shift notifications
- Log data (IP address, browser or app version, pages visited, timestamps) for security and operational purposes
- Cookies and similar technologies used solely for session management and authentication — we do not use tracking or advertising cookies
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Automate and streamline the hiring and candidate onboarding workflow, including document verification and stage management in your applicant tracking system
- Schedule drivers, offer open shifts, and notify drivers about their shifts by push notification, text message, and phone call (including calls placed by an automated voice assistant)
- Tell the managers of a job about call-offs, late arrivals, shift swaps and similar events, including the driver’s name and phone number so they can follow up
- Calculate hours and mileage for pay
- Send transactional emails to candidates (document requests, status updates)
- Detect, prevent, and respond to fraud, abuse, or security incidents
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We share information only as follows:
- The company you work for: managers of the jobs you are scheduled on see your shifts, your trip and arrival time while you are on the way, your hours and mileage, and the notices described above.
- Service providers: Vendors who process data on our behalf under confidentiality obligations: hosting and cloud storage (DigitalOcean), email delivery (Resend), push notifications (Expo, Apple Push Notification service, and Google Firebase Cloud Messaging), text message and voice delivery (Retell), drive times and maps (Google Maps Platform), team messaging for manager alerts (Slack), AI document analysis (OpenRouter), and applicant tracking (Manatal).
- Legal requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of the Company or others.
- Business transfers:In connection with a merger, acquisition, or sale of assets, subject to the successor’s agreement to honor this Privacy Policy.
4. Text Messages and Mobile Opt-In Data
DRIVERS NET LLC operates the DriversNet driver scheduling program, which sends drivers text messages and places phone calls about the shifts they work. These messages are transactional: shift reminders, open-shift offers, cancellations, commute reminders, and app access notices. We never send marketing or promotional text messages.
We collect your mobile phone number and a record of your consent when you check the text message consent box in the DriversNet driver app, or when you give written consent to a manager during onboarding. We use your number only to send the scheduling messages described above and to place scheduling calls, and we retain your consent record for as long as you receive messages plus the period required to demonstrate compliance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share your number only with the messaging and voice provider that transmits the messages on our behalf (Retell) and with your mobile carrier as required to deliver them.
You can stop scheduling text messages at any time by replying STOP to any message, or by emailing info@driversnet.io. See our Terms of Use for the full text message program terms.
5. Data Retention
- Location: the route recorded during a shift, and the totals worked out from it (arrival time, hours, miles), are kept with your work records.
- Work and pay records (shifts, hours, mileage, pay rates) are kept for as long as the law requires for payroll and tax records.
- Push tokens are replaced when you sign in on another device, and removed when your device stops accepting notifications.
- Candidate documents are retained for the duration of the hiring process and may be deleted upon request.
- Everything else is kept while your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Deleting Your Account
You can delete your driver account at any time in the app under Profile → Delete account, or by following the steps at hiring.driversnet.io/delete-account. Your access to the app ends right away, you come off any upcoming shifts, and we stop sending you shift offers, texts, calls and notifications. We keep the records we’re required to keep by law — the shifts you worked, hours, mileage and pay — for as long as tax and employment law requires. Everything else about your account is closed off and no longer used.
7. Security
We implement industry-standard technical and organizational measures to protect your information, including encrypted data transmission (TLS), access controls, and server-side encryption for stored files. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (see Deleting Your Account above)
- Withdraw consent or object to certain processing
- Opt out of text messages by replying STOP to any message, without affecting your access to the driver app
To exercise these rights, contact us at info@driversnet.io.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated policy on this page with a revised effective date. Your continued use of the Service after any changes constitutes acceptance of the updated policy. For material changes, we will provide additional notice where required by applicable law.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
DRIVERS NET LLC
info@driversnet.io